Return Policy

Thank you for shopping with Glowboxes.

If you are not completely satisfied with any of the items you purchase, please return within 14 days.

Prior to returning your items, please always contact customer service first, and let us know your issue.

Please do not send your purchase back to the address of the website.

These countries can be accepted to return, they are USA, UK, Germany, Australia, Canada and Japan.

To be eligible for a return, your item/s must be unopened and/or unused and in the same condition that you received it. It must also be in the original packaging.

The original and return shipping costs will not be refunded to the customer.

The orders of customized packaging and printing don’t accept returns and exchanges.